Careful examination of a provider before a partnership begins.
The term due diligence originally comes from the world of transactions but has long been used broadly: whenever a company thoroughly examines a partner before committing. When selecting IT service providers it typically covers information security, data protection, financial stability, references and regulatory requirements. In regulated industries a documented due diligence is often legally required, for example as part of outsourcing management. It usually runs via questionnaires, evidence and interviews.
For providers, due diligence is the hurdle before the contract. The customer wants to see proof: certificates, policies, completed questionnaires, sometimes on a tight deadline. Whoever has the evidence at hand and delivers it cleanly looks confident and speeds up the close. Whoever has to search internally first delays the deal and risks the customer developing doubts. Most of it repeats with every new customer.
With Tendry you keep all evidence and answers for due diligence in one place, verified and up to date. So you respond to every request immediately and turn a hurdle into proof of trust.