Two key metrics that define how quickly and with how much data loss a system must be restored.
The Recovery Time Objective (RTO) describes the maximum tolerable time within which a failed system or process must be restored to operation. The Recovery Point Objective (RPO) describes the maximum tolerable data loss, measured as the time elapsed since the last usable backup. An RTO of four hours means the system must be up and running again within four hours at the latest; an RPO of one hour means no more than the data from the past hour may be lost. Both figures are central specifications for emergency and recovery concepts and appear regularly in contracts and questionnaires.
For service providers, RTO and RPO are often contractually guaranteed and are requested in tenders. Clients want to see concrete figures and understand how they are met from a technical perspective. The answers are typically contained in the emergency concept, yet they have to be retrieved and formulated anew for every inquiry. Those who keep their RTO/RPO commitments and the reasoning behind them readily at hand can respond quickly and consistently, rather than having to consult the operations team for every tender.
With Tendry, your RTO/RPO commitments and the associated explanations are immediately at hand as verified knowledge. This allows you to answer resilience-related questions in tenders consistently and without any back-and-forth follow-up.
Win Deals. Deliver Trust.
